FAQ
Questions and answers
Everything about how this catalog works. Order-specific questions go to the seller that shipped your parcel.
Do I pay on this website?
No. The Buy button on each product page opens the seller’s secure checkout page. You enter your details and pay there; this site never sees your card or address.
Who ships my order?
The seller named on the checkout page you are redirected to. It sends the order confirmation, the tracking link and the parcel itself.
Are the prices here the same as on the checkout page?
They are copied from the seller’s US checkout page and shown in US dollars. The checkout is the binding price; if anything differs, the checkout wins.
Is anything a subscription?
No. Every product listed here is a one-time purchase; nothing renews and nothing is charged again.
How do returns work?
Under the policy of the seller that shipped the order. The checkout page links to that seller’s return terms; its support contact is on your order e-mails.
What does “Coming soon” mean?
The product is listed, but no checkout page is open for it yet. We show it without a price or a Buy button. Not available yet. Check back soon.
Can I order two products at once?
Not in one checkout. Each product has its own checkout page, so two products mean two separate orders and, where the sellers differ, two parcels.
Why does the checkout show a different product name?
Product names on this site are plain descriptions; the checkout page shows the seller’s own product name and packaging. Match them by the pack size and the facts on the product page.
Why did the price change when I reached the checkout?
The seller may have updated its checkout page after we copied the price. The checkout price is the one you pay; tell us at the address below and we will update the listing.
Where do I find the seller’s shipping and return terms?
On the checkout page itself, linked at the bottom of the order form, and in the order confirmation e-mail the seller sends you.
Does this site use cookies or tracking?
No analytics, no advertising pixels, no tracking scripts. The site remembers nothing about you. What the checkout page uses is described in the privacy policy linked on it.
Who do I contact about an order?
The seller that shipped it — its support contact is in your order e-mails and on its checkout page. For questions about this site, write to the address in the footer.
Are the images the actual packaging?
They are the product images published for each product. Packaging can change; the pack you receive and its printed label are what count.
Still unsure?
Write to support@everydaywellshop.com about the site. For an order, contact the seller named on your confirmation e-mail.